From the moment we met our guide at the gate we got a sense that The vacation was going to be great. He was friendly and professional and took charge. As we spent time with him we realised that he has a tremendous wealth of knowledge and passion for the same things that we are interested in; food, wine, culture, history, archeology, culture, music, boating, wildlife, nature, adventure, et cetera et cetera. Our guide took us to local producers and some small magical places that we never could have found on Our own. For me that makes the difference between a trip and a adventure that makes for lifelong memories. What I also liked very much about our experience is we never needed to consult with maps, take money out of our pockets, figure out what to do, when we are to go… everything was arranged in advance and it really made us feel like we were immersed in our experiences and able to enjoy every single second. As far as the customer service I have never had my handheld so professionally before. Every single interactions communication was handled professionally, all enquiries we responded to immediately and any needs or concerns I had were met and addressed perfectly. I wish TASTING SARDINIA was called TASTING the World, because I would work with them for All of my traveling plans!!!